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Terms & Conditions

Please read the following terms and conditions. The next page contains a consent form – please tick as appropriate, then sign to acknowledge you’ve accepted the terms and conditions outlined on this page

Please note: this must be signed before we can proceed with your first consultation

1. Terms of engagement

1.1 You are engaging us to provide the services as specified at the time of placing the order and confirmed in our email to you.

1.2 These Terms will become binding on you and us and a Contract will come into effect between you and us only upon our written acceptance of the order issued to you by email or when we contact you to tell you that we are able to provide the services or products to you. We are not bound by the order unless we accept it in writing.

1.3 If there is any conflict between these Terms and any term of the order, the order will take priority.

2. Provision of Services

2.1 We will supply the services to you from the date set out in the order OR the date agreed between us in writing.

2.2 We may need certain information from you that is necessary for us to provide the services, for example, our health questionnaire. If you do not, after being asked by us, provide us with this information, or you provide us with incomplete or incorrect information, we may suspend the services by giving you written notice. We will not be liable for any delay or non-performance where you have not provided this information to us after we have asked. If we suspend the services under this clause 2.2, you do not have to pay for the services while they are suspended, but this does not affect your obligation to pay any invoices we have already sent you.

2.3 If you do not pay us for the services when you are supposed to, we may suspend the services with immediate effect until you have paid us the outstanding amounts (except where you validly dispute an invoice). We will contact you to tell you this. This does not affect our right to charge you interest.

3. Price and payment

3.1 Prices of the services are specified in your quotation email. We may
change our prices any time, but that will not affect the prices for confirmed orders.

3.2 Payment for services is to be made in advance by credit or debit card or Paypal except where agreed otherwise in writing between us.

3.3 If we have agreed that you can pay the Fee by credit or debit card then you authorise us to charge your payment method. If it is rejected, or fails, but you have still received access to a Service or Product, you agree to provide full payment of the Fee within 7 days from access being provided. You accept and understand that you will remain responsible for providing the instalment payments until the Fee has been paid in full.

4. Cancellation

4.1 Before we begin to provide the services, you have the following rights to cancel our services:

a/ you may cancel any order for Services at any time before the start date for the services by emailing meg@megkennedy.com. We will confirm your cancellation in writing to you;

b/ if you cancel an Order under clause 4.1 (a) and you have made any payment in
advance for services that have not been provided to you, we will refund these amounts to you;

c/ however, if you cancel an order for services and we have already started work on your order by that time, you will pay us any costs we reasonably incurred in starting to fulfil the order, and this charge will be deducted from any refund that is due to you or, if no refund is due
to you, invoiced to you. We will tell you what these costs are when you contact us. However, where you have cancelled an order because of our failure to comply with these Terms (except where we have been affected by an Event Outside Our Control), you do not have to make any payment to us.

4.2 If the Contract is of an indefinite duration, once we have begun to provide the services to you, you may cancel the contract for services with immediate effect by giving us written notice if:

a/ we break this contract in any material way and we do not correct or fix the situation within 28 days of you asking us to in writing;

b/ we go into liquidation or a receiver or an administrator is appointed over our assets;

c/ we change these Terms under to your material disadvantage;

d/ we are affected by an Event Outside Our Control.

4.3 We reserve our rights to terminate any agreement between us and your access to any Service, with immediate effect, if you:

a/ commit a material breach of your obligations under these Terms; or
b/ fail to provide payment of any sum due to us as and when it becomes due; or

c/ act or behave in a way which we reasonably consider may have a detrimental effect on our business or reputation; or

e/ fail to positively engage with the Services or impair the delivery of the Services to you or another individual accessing the Services; or

f/ fail to abide by any of these Terms or any other guidance we may provide whether such action constitutes a material breach or not

5. Confidential information

5.1 We acknowledge that in the course of providing the Services we will have access to Confidential Information.

5.2 We agree not to (except in the proper course of our duties) use or disclose to any third party any Confidential Information. This restriction does not apply to any use or disclosure which we in our absolute discretion consider necessary or advisable in order to prevent illegal acts or harm to you or to others.

6. Data protection

Consent is needed by you before we can use your information to support your healthcare. Please tick the appropriate boxes to confirm your consent near the signature page.

6.1 You acknowledge and agree that your personal data will be processed by and on behalf of us as part of us providing you with the Services.

6.2 We may share your sensitive information with third parties to support your ongoing healthcare. If we do not receive this consent from you, we will not be able to coordinate your healthcare with that provided by other providers which means the healthcare provided by us may be less effective.

You can withdraw your consent to the above at any time by emailing


Marketing and information

By ticking the box on the last page, you are granting Meg Kennedy permission to send you useful resources like emails, articles, free trainings and special offers about our products and services.
You can withdraw your consent to the above communications at any time by clicking on the unsubscribe link at the bottom of every email.

Case Histories

We seek to continuously improve our practice through professional development, a key part of

which is sharing case histories with our peers through clinical supervision, online forums and

discussion groups. Your name, address and contact details will never be shared.

If you are happy for us to use your data for this purpose, please tick the box on the last page.

All data is processed in accordance with our Privacy Policy: URL to privacy policy

7. Intellectual Property

7.1 You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the content or materials that we use in the Sessions.

7.2 You may not without our prior written consent make any audio or visual recordings of all or any part of your Sessions.

8. Limitation on Liability

8.1 Nothing in this clause 8 shall limit our liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation or for any matter for which liability cannot be legally excluded or limited.

8.2 You expressly assume all risks of taking part in the Sessions, including but not limited to the risks of trying new foods, supplements and making lifestyle changes.

8.3 Due to the nature of coaching, we do not guarantee any particular results. The degree of benefit obtainable from the programme may vary between clients with similar health problems and following a similar health programme. As with any endeavour, success is dependent on many factors, most notably your personal motivation, commitment and openness to following the programme.

8.4 We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by you as a result of you entering into this agreement and us providing the Services.

9. Medical Disclaimer
Any information or guidance we provide is not a substitute for the consultation, diagnosis, and/or

medical treatment of your doctor or healthcare provider.

b/ You must not rely on any information or guidance we provide you with as an alternative to medical advice from your doctor or healthcare provide and we expressly disclaim all responsibility, and shall have no liability, for any damages, loss, injury, or liability whatsoever suffered by you or any third party as a result of your reliance on any information or guidance we provide you with.

c/ If you have any specific questions or concerns about any medical matter, you should consult your doctor or healthcare provider as soon as possible.

d/ If you think you may be suffering from any medical condition, you should seek immediate medical attention from your healthcare provider. Do not delay seeking medical advice, disregard medical advice or discontinue medical treatment because of information or guidance we provide you with.

e/ If you are receiving treatment from your GP, or any other medical provider, you should tell him/her about any nutritional strategy provided in your programme. This is necessary because of any possible reaction between medication and the nutritional programme.

10. General

A/ This Agreement shall be governed by the exclusive jurisdiction of the Courts of England and Wales and the laws from time to time in force.

B/ You agree that no other representations have been made by us to induce you into purchasing any of our Services or Products and no modification or variation to these Terms as applicable to any agreement between us shall be effective unless agreed in writing.

For any questions or queries you can e-mail us at meg@megkennedy.com

Once you have read and agreed to all the terms and conditions, please tick the consent boxes and sign below.

Keep a copy for your records.

Data Protection Consent

I consent to my sensitive information being shared with other healthcare providers as necessary

I consent to receiving email communications from Meg Kennedy about but not limited to articles, free trainings and special offers.

*You can withdraw your consent to the above communications at any time by clicking on the unsubscribe link at the bottom of every email

I consent to my sensitive information being shared with my GP if appropriate

I consent to my data being used for the purpose of professional development (e.g. Case Studies). Data will be anonymous, your name and details will not be used You can withdraw your consent to the above at any time by emailing: meg@megkennedy.com

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